789bin Privacy Policy

1 Introduction

789bin is an online gaming and sports betting platform serving players in the Philippines. We are committed to protecting your personal information and being transparent about how we collect and use it. This Privacy Policy applies to all users of the 789bin website and mobile application, including players from Manila, Cebu, Davao, Quezon City, and across the Philippines.

By registering an account or using the 789bin platform, you agree to the collection and use of your personal data as described in this policy. If you do not agree, please do not use the platform.

2 What Data We Collect

We collect personal data that is necessary to operate the platform, verify your identity, process transactions, and meet our legal obligations. The main categories of data we collect are outlined below.

We do not collect sensitive personal data such as biometric data, racial or ethnic origin, religious beliefs, or health information unless specifically required by law.

3 How We Collect It

789bin collects personal data through several channels depending on how you interact with the platform:

• Direct input: information you provide when registering, completing KYC, updating your profile, or contacting support.
• Automated collection: technical and usage data gathered automatically when you access the platform, including via cookies and session tracking.
• Third-party sources: identity verification services or payment processors may share data with us to confirm your identity or complete a transaction.
• Device permissions: if you use the 789bin mobile app and grant certain permissions, we may collect device-related data to support app functionality and security.

4 How We Use Your Data

789bin uses your personal data for the following purposes:

• To create and manage your account, and to verify your identity as part of KYC.
• To process deposits and withdrawals in Philippine Peso (PHP) through your chosen payment method.
• To send you account-related communications such as transaction confirmations, security alerts, and OTP codes.
• To detect and prevent fraud, money laundering, underage access, and other prohibited activity.
• To monitor gaming activity for responsible gaming purposes and apply limits or restrictions where necessary.
• To improve the platform based on how users interact with it, including which games are played most and how the site is navigated.
• To comply with applicable laws and respond to requests from regulatory or law enforcement authorities.

We do not use your personal data to make fully automated decisions that significantly affect you without a human review process.

5 Sharing Your Data

789bin does not sell your personal data. We may share it with the following categories of recipients, and only to the extent necessary:

• Payment processors and e-wallet providers: to facilitate deposits and withdrawals in PHP. This may include local banking partners and e-wallet service providers operating in the Philippines.
• Identity verification services: third-party KYC providers that help us confirm your identity and age.
• Game software providers: some game providers may receive limited technical or session data to operate their games on our platform.
• IT and security providers: cloud hosting, cybersecurity, and fraud detection services that support platform operations.
• Legal and regulatory authorities: when required by law, court order, or legitimate government request.

6 KYC and Identity Verification

As part of our account verification process, 789bin may ask you to submit identity documents such as a government-issued ID (for example, a Philippine passport, driver's licence, or SSS/UMID card) and proof of your payment method. This is part of standard Know Your Customer (KYC) requirements.

KYC data is handled with strict confidentiality. Documents you submit are used solely for verification purposes and are stored securely. They are not shared with third parties except where required by law or as part of a verification service we use.

• Accounts that have not completed KYC may have withdrawal limits applied until verification is done.
• We may request updated documents periodically or when suspicious activity is detected on an account.
• KYC is a requirement to protect both the player and the platform from fraud and identity misuse.

7 Data Security

789bin takes the security of your personal data seriously. We apply a range of technical and organisational measures to protect your information from unauthorised access, loss, or misuse.

• SSL (Secure Socket Layer) encryption is applied across the entire platform, covering all data in transit.
• Account access is protected by password authentication and optional OTP (one-time password) verification.
• Our systems are monitored continuously for suspicious activity and potential security threats.
• Access to personal data within our organisation is restricted to staff who need it to perform their duties.

While we maintain strong security practices, no online platform can guarantee absolute security. If you suspect your account has been compromised, contact our support team immediately and change your password. You can reach support through the FAQ page or your account dashboard.

8 Data Retention

789bin retains your personal data for as long as your account is active and for a period thereafter as required by applicable law or legitimate business need. Specifically:

• Account and identity data is retained for the duration of your account and for a reasonable period following closure to comply with anti-money laundering and financial record-keeping requirements.
• Transaction records are kept in accordance with applicable financial regulations.
• Technical and usage data may be retained in anonymised or aggregated form for analytical purposes after your account is closed.

When personal data is no longer required, it is securely deleted or anonymised. You may request the deletion of your data by contacting our support team, subject to any legal or regulatory requirements that require us to retain certain records.

9 Cookies and Tracking Technologies

789bin uses cookies and similar tracking technologies to provide a functional, personalised, and secure experience on the platform. Cookies are small text files stored on your device when you visit our site.

• Essential cookies: required for the platform to function, including keeping your session active and maintaining login state.
• Preference cookies: remember your settings and preferences, such as language or display options.
• Analytics cookies: help us understand how users navigate the platform so we can improve it. Data collected is aggregated and not individually identifiable.
• Security cookies: used to detect unusual activity and protect your account from fraud.

You can manage or disable cookies through your browser settings. Note that disabling essential cookies may affect your ability to use certain features of the platform, including staying logged in.

10 Your Rights Over Your Personal Data

As a user of 789bin, you have rights over the personal data we hold about you. These include:

• Right to access: you can request a copy of the personal data we hold about you.
• Right to correction: if any information we hold is inaccurate or incomplete, you can ask us to correct it.
• Right to deletion: you can request that we delete your personal data, subject to legal and regulatory requirements.
• Right to restrict processing: in certain circumstances, you can ask us to limit how we use your data.
• Right to withdraw consent: where processing is based on your consent, you may withdraw that consent at any time.

To exercise any of these rights, contact our support team via the details on this page or through your account dashboard. We will respond to valid requests within a reasonable timeframe and in accordance with applicable Philippine data protection laws.

11 Minors and Age Policy

789bin is strictly intended for users who are 21 years of age or older. We do not knowingly collect personal data from individuals under this age. If we discover that an account has been created by someone under 21, that account will be closed immediately and any associated data handled in accordance with this policy and applicable law.

If you are a parent or guardian and believe your child has registered on 789bin, please contact our support team right away so we can investigate and take appropriate action.

12 Updates to This Policy

789bin may update this Privacy Policy from time to time to reflect changes in how we operate, changes in the law, or feedback from users. When we make material changes, we will update the effective date at the top of this page and, where appropriate, notify registered users through in-platform messages or email.

We encourage you to review this page periodically. Continued use of the 789bin platform after any changes to this policy constitutes your acceptance of the updated version.

13 Contact Us About Privacy

If you have questions about this Privacy Policy, want to exercise your data rights, or have a concern about how your personal information has been handled, you can reach our team through the following:

• Email: [email protected] (plain text – no clickable link)
• Live chat: available through your logged-in account dashboard
• FAQ: visit our FAQ page for answers to common questions

For questions about your account terms and usage rules, please refer to our Terms & Conditions. For responsible gaming support, visit our Responsible Gaming page.